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Online Message-Based Visit With Your Doctor, Longer Exchange

Kentucky rates for HCPCS 99422

An established patient communicates with their doctor or other qualified provider through a secure online patient portal about a new health concern, and the provider reviews the messages, may ask follow-up questions, and provides medical advice, all without an in-person or video visit. This version reflects a more involved exchange over several days than a brief message check-in.

Rates data updated July 2026.

How much does Online Message-Based Visit With Your Doctor, Longer Exchange cost?

$23.99

Typical negotiated rate. In Kentucky, July 2026.

Insurers have agreed to pay about $23.99 for this service. The price depends on where it is billed: about $23.99 from a physician practice, and about $25.70 from a hospital or other facility. The two figures are alternatives, not parts of one bill.

These are rates insurers have negotiated with providers, not the amount a patient is billed. What you owe depends on your plan's deductible and coinsurance. Based on rates published by 7 insurance carriers under federal price transparency rules.

Where it's billed changes the price

Billed byTypicalRange
Physician practiceA doctor's office, clinic or independent provider$23.99$21.38 to $30.20
FacilityA hospital or hospital-owned outpatient department$25.70$22.39 to $31.62

How much rates vary

Facilitymedian $26 · 10th to 90th $19 to $33Professionalmedian $24 · 10th to 90th $20 to $51
$10.0$20.0$50.0$100.0facility $26professional $24

Distribution of negotiated rates across all payers (price axis is log-scale). Each curve is scaled to its own total: facility and professional rates are different services, shown together to compare where they cluster. Need provider-level prices or 24+ months of history? Contact us.

Rates by insurance carrier

Insurance Carrier
Aetna
Setting
Facility
Modifier
Global
Typical Low
$19.50
Median
$22.39
Typical High
$25.12
Aetna
Setting
Professional
Modifier
Global
Typical Low
$20.42
Median
$25.12
Typical High
$93.33
Ambetter
Setting
Professional
Modifier
Global
Typical Low
$22.91
Median
$28.84
Typical High
$38.02
Anthem BCBS
Setting
Professional
Modifier
Global
Typical Low
$17.78
Median
$20.89
Typical High
$27.54
CareSource
Setting
Facility
Modifier
Global
Typical Low
$19.95
Median
$25.70
Typical High
$35.48
CareSource
Setting
Professional
Modifier
Global
Typical Low
$25.70
Median
$30.90
Typical High
$40.74
Cigna
Setting
Facility
Modifier
Global
Typical Low
$31.62
Median
$31.62
Typical High
$31.62
Cigna
Setting
Professional
Modifier
Global
Typical Low
$26.30
Median
$38.90
Typical High
$147.91
Molina
Setting
Professional
Modifier
Global
Typical Low
$13.80
Median
$32.36
Typical High
$33.11
United
Setting
Facility
Modifier
Global
Typical Low
$38.02
Median
$38.02
Typical High
$38.90
United
Setting
Professional
Modifier
Global
Typical Low
$22.91
Median
$30.20
Typical High
$47.86

Where Kentucky sits

The same service costs 2.2 times more in Minnesota than in Kentucky. Every bar is a state, most expensive first. Pick one to see its carriers and full range.

Kentucky $23.99 · 51st of 51
MN $53.70KY $23.99

Median negotiated rate in each state, from every insurer that publishes one. States where no insurer publishes a rate for this service are not shown.