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Online Message-Based Visit With Your Doctor, Longer Exchange

Illinois rates for HCPCS 99422

An established patient communicates with their doctor or other qualified provider through a secure online patient portal about a new health concern, and the provider reviews the messages, may ask follow-up questions, and provides medical advice, all without an in-person or video visit. This version reflects a more involved exchange over several days than a brief message check-in.

Rates data updated July 2026.

How much does Online Message-Based Visit With Your Doctor, Longer Exchange cost?

$32.36

Typical negotiated rate. In Illinois, July 2026.

Insurers have agreed to pay about $32.36 for this service. The price depends on where it is billed: about $32.36 from a physician practice, and about $46.77 from a hospital or other facility. The two figures are alternatives, not parts of one bill.

These are rates insurers have negotiated with providers, not the amount a patient is billed. What you owe depends on your plan's deductible and coinsurance. Based on rates published by 7 insurance carriers under federal price transparency rules.

Where it's billed changes the price

Billed byTypicalRange
Physician practiceA doctor's office, clinic or independent provider$32.36$24.55 to $43.65
FacilityA hospital or hospital-owned outpatient department$46.77$37.15 to $53.70

How much rates vary

Facilitymedian $47 · 10th to 90th $37 to $54Professionalmedian $32 · 10th to 90th $21 to $55
$20.0$50.0$100.0$200.0facility $47professional $32

Distribution of negotiated rates across all payers (price axis is log-scale). Each curve is scaled to its own total: facility and professional rates are different services, shown together to compare where they cluster. Need provider-level prices or 24+ months of history? Contact us.

Rates by insurance carrier

Insurance Carrier
Aetna
Setting
Facility
Modifier
Global
Typical Low
$37.15
Median
$46.77
Typical High
$53.70
Aetna
Setting
Professional
Modifier
Global
Typical Low
$20.42
Median
$26.30
Typical High
$50.12
Aetna
Setting
Professional
Modifier
25 · Same-day visit
Typical Low
$27.54
Median
$56.23
Typical High
$57.54
Ambetter
Setting
Professional
Modifier
Global
Typical Low
$25.12
Median
$30.20
Typical High
$43.65
BCBS
Setting
Facility
Modifier
Global
Typical Low
$134.90
Median
$134.90
Typical High
$134.90
BCBS
Setting
Professional
Modifier
Global
Typical Low
$37.15
Median
$43.65
Typical High
$43.65
Cigna
Setting
Professional
Modifier
Global
Typical Low
$27.54
Median
$39.81
Typical High
$64.57
Hally Health
Setting
Professional
Modifier
Global
Typical Low
$28.18
Median
$48.98
Typical High
$93.33
Hally Health
Setting
Facility
Modifier
Global
Typical Low
$100.00
Median
$100.00
Typical High
$100.00
Hally Health
Setting
Professional
Modifier
Global
Typical Low
$30.20
Median
$31.62
Typical High
$38.90
Molina
Setting
Professional
Modifier
Global
Typical Low
$32.36
Median
$33.11
Typical High
$40.74
United
Setting
Facility
Modifier
Global
Typical Low
$22.39
Median
$30.90
Typical High
$38.02
United
Setting
Professional
Modifier
Global
Typical Low
$26.30
Median
$40.74
Typical High
$74.13

Where Illinois sits

The same service costs 2.2 times more in Minnesota than in Kentucky. Every bar is a state, most expensive first. Pick one to see its carriers and full range.

Illinois $32.36 · 12th of 51
MN $53.70KY $23.99

Median negotiated rate in each state, from every insurer that publishes one. States where no insurer publishes a rate for this service are not shown.