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Brief Online Message-Based Doctor Visit

Utah rates for HCPCS 99421

This is a brief, message-based check-in with a doctor or other qualified provider through a secure online patient portal, for an established patient with a new concern that doesn't require an in-person visit. It covers the shorter end of the time a provider spends addressing the concern over a multi-day period. Longer or more involved online exchanges are billed as a separate, more involved service.

Rates data updated July 2026.

How much does Brief Online Message-Based Doctor Visit cost?

$15.49

Typical negotiated rate. In Utah, July 2026.

Insurers have agreed to pay about $15.49 for this service. The price depends on where it is billed: about $15.49 from a physician practice, and about $15.85 from a hospital or other facility. The two figures are alternatives, not parts of one bill.

These are rates insurers have negotiated with providers, not the amount a patient is billed. What you owe depends on your plan's deductible and coinsurance. Based on rates published by 7 insurance carriers under federal price transparency rules.

Where it's billed changes the price

Billed byTypicalRange
Physician practiceA doctor's office, clinic or independent provider$15.49$12.59 to $20.89
FacilityA hospital or hospital-owned outpatient department$15.85$13.49 to $15.85

How much rates vary

Facilitymedian $16 · 10th to 90th $13 to $19Professionalmedian $15 · 10th to 90th $11 to $39
$5.0$10.0$20.0$50.0facility $16professional $15

Distribution of negotiated rates across all payers (price axis is log-scale). Each curve is scaled to its own total: facility and professional rates are different services, shown together to compare where they cluster. Small sample; interpret with caution. Need provider-level prices or 24+ months of history? Contact us.

Rates by insurance carrier

Insurance Carrier
Aetna
Setting
Facility
Modifier
Global
Typical Low
$13.49
Median
$13.49
Typical High
$15.85
Aetna
Setting
Professional
Modifier
Global
Typical Low
$10.72
Median
$15.14
Typical High
$39.81
Cigna
Setting
Professional
Modifier
Global
Typical Low
$13.18
Median
$18.62
Typical High
$32.36
Molina
Setting
Professional
Modifier
Global
Typical Low
$32.36
Median
$32.36
Typical High
$33.11
Regence BlueShield
Setting
Professional
Modifier
Global
Typical Low
$12.30
Median
$17.38
Typical High
$25.70
Select Health
Setting
Facility
Modifier
Global
Typical Low
$14.45
Median
$14.45
Typical High
$14.45
Select Health
Setting
Professional
Modifier
Global
Typical Low
$11.75
Median
$13.80
Typical High
$20.89
U of Utah Health Plan
Setting
Professional
Modifier
Global
Typical Low
$14.45
Median
$18.62
Typical High
$27.54
United
Setting
Facility
Modifier
Global
Typical Low
$19.50
Median
$19.50
Typical High
$22.91
United
Setting
Professional
Modifier
Global
Typical Low
$11.75
Median
$15.85
Typical High
$25.12

Where Utah sits

The same service costs 2.2 times more in Minnesota than in Delaware. Every bar is a state, most expensive first. Pick one to see its carriers and full range.

Utah $15.49 · 18th of 51
MN $26.92DE $12.02

Median negotiated rate in each state, from every insurer that publishes one. States where no insurer publishes a rate for this service are not shown.