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Brief Online Message-Based Doctor Visit

New Mexico rates for HCPCS 99421

This is a brief, message-based check-in with a doctor or other qualified provider through a secure online patient portal, for an established patient with a new concern that doesn't require an in-person visit. It covers the shorter end of the time a provider spends addressing the concern over a multi-day period. Longer or more involved online exchanges are billed as a separate, more involved service.

Rates data updated October 2026.

How much does Brief Online Message-Based Doctor Visit cost?

$16.60

Typical negotiated rate. In New Mexico, October 2026.

Insurers have agreed to pay about $16.60 for this service. The price depends on where it is billed: about $16.60 from a physician practice, and about $13.80 from a hospital or other facility.

These are rates insurers have negotiated with providers, not the amount a patient is billed. What you owe depends on your plan's deductible and coinsurance. Based on rates published by 7 insurance carriers under federal price transparency rules.

Prices by location type

Billed byTypicalRange
Physician practiceA doctor's office, clinic or independent provider$16.60$13.80 to $23.44
FacilityA hospital or hospital-owned outpatient department$13.80$11.75 to $219

How much rates vary

Facilitymedian $14 · 10th to 90th $10 to $263Professionalmedian $17 · 10th to 90th $12 to $33
$10$20$50$100$200facility $14professional $17

Distribution of negotiated rates across all payers (price axis is log-scale). Small sample; interpret with caution. Need provider-level prices or 24+ months of history? Contact us.

Rates by insurance carrier

Insurance Carrier
Aetna
Setting
Facility
Modifier
None
Typical Low
$10.23
Median
$10.23
Typical High
$11.75
Aetna
Setting
Professional
Modifier
None
Typical Low
$10.47
Median
$12.30
Typical High
$15.14
Ambetter
Setting
Professional
Modifier
None
Typical Low
$15.14
Median
$15.14
Typical High
$15.49
BCBS New Mexico
Setting
Facility
Modifier
None
Typical Low
$218.78
Median
$239.88
Typical High
$263.03
BCBS New Mexico
Setting
Professional
Modifier
None
Typical Low
$12.02
Median
$14.79
Typical High
$40.74
Cigna
Setting
Professional
Modifier
None
Typical Low
$12.59
Median
$17.38
Typical High
$23.44
Molina
Setting
Professional
Modifier
None
Typical Low
$33.11
Median
$33.11
Typical High
$33.11
Providence
Setting
Facility
Modifier
None
Typical Low
$10.96
Median
$12.02
Typical High
$15.14
Providence
Setting
Professional
Modifier
None
Typical Low
$13.18
Median
$17.38
Typical High
$26.30
United
Setting
Professional
Modifier
None
Typical Low
$14.79
Median
$19.95
Typical High
$25.12

Where New Mexico sits

The same service costs 2.9 times more in Alaska than in Kentucky. Every bar is a state, most expensive first. Touch or drag across it to read any state, then open that state for its carriers and full range.

New Mexico· 21st of 51

$16.60

AK $33.88KY $11.75

Median negotiated rate in each state, from every insurer that publishes one. States where no insurer publishes a rate for this service are not shown.