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Brief Online Message-Based Doctor Visit

New Mexico rates for HCPCS 99421

This is a brief, message-based check-in with a doctor or other qualified provider through a secure online patient portal, for an established patient with a new concern that doesn't require an in-person visit. It covers the shorter end of the time a provider spends addressing the concern over a multi-day period. Longer or more involved online exchanges are billed as a separate, more involved service.

Rates data updated July 2026.

How much does Brief Online Message-Based Doctor Visit cost?

$14.13

Typical negotiated rate. In New Mexico, July 2026.

Insurers have agreed to pay about $14.13 for this service. The price depends on where it is billed: about $13.80 from a physician practice, and about $15.49 from a hospital or other facility. The two figures are alternatives, not parts of one bill.

These are rates insurers have negotiated with providers, not the amount a patient is billed. What you owe depends on your plan's deductible and coinsurance. Based on rates published by 7 insurance carriers under federal price transparency rules.

Where it's billed changes the price

Billed byTypicalRange
Physician practiceA doctor's office, clinic or independent provider$13.80$12.02 to $17.38
FacilityA hospital or hospital-owned outpatient department$15.49$12.02 to $19.95

How much rates vary

Facilitymedian $15 · 10th to 90th $11 to $25Professionalmedian $14 · 10th to 90th $11 to $26
$5.0$10.0$20.0$50.0$100.0facility $15professional $14

Distribution of negotiated rates across all payers (price axis is log-scale). Each curve is scaled to its own total: facility and professional rates are different services, shown together to compare where they cluster. Need provider-level prices or 24+ months of history? Contact us.

Rates by insurance carrier

Insurance Carrier
Aetna
Setting
Facility
Modifier
Global
Typical Low
$17.38
Median
$18.20
Typical High
$25.12
Aetna
Setting
Professional
Modifier
Global
Typical Low
$10.23
Median
$12.59
Typical High
$24.55
Ambetter
Setting
Professional
Modifier
Global
Typical Low
$12.88
Median
$15.14
Typical High
$15.49
BCBS
Setting
Professional
Modifier
Global
Typical Low
$12.02
Median
$14.79
Typical High
$25.12
Cigna
Setting
Professional
Modifier
Global
Typical Low
$14.13
Median
$19.50
Typical High
$26.92
Molina
Setting
Professional
Modifier
Global
Typical Low
$32.36
Median
$32.36
Typical High
$33.11
Providence
Setting
Facility
Modifier
Global
Typical Low
$10.96
Median
$15.14
Typical High
$25.12
Providence
Setting
Professional
Modifier
Global
Typical Low
$14.79
Median
$22.91
Typical High
$38.02
United
Setting
Facility
Modifier
Global
Typical Low
$19.05
Median
$19.50
Typical High
$20.89
United
Setting
Professional
Modifier
Global
Typical Low
$12.88
Median
$19.50
Typical High
$29.51

Where New Mexico sits

The same service costs 2.2 times more in Minnesota than in Delaware. Every bar is a state, most expensive first. Pick one to see its carriers and full range.

New Mexico $14.13 · 28th of 51
MN $26.92DE $12.02

Median negotiated rate in each state, from every insurer that publishes one. States where no insurer publishes a rate for this service are not shown.