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Brief Online Message-Based Doctor Visit

Illinois rates for HCPCS 99421

This is a brief, message-based check-in with a doctor or other qualified provider through a secure online patient portal, for an established patient with a new concern that doesn't require an in-person visit. It covers the shorter end of the time a provider spends addressing the concern over a multi-day period. Longer or more involved online exchanges are billed as a separate, more involved service.

Rates data updated July 2026.

How much does Brief Online Message-Based Doctor Visit cost?

$15.85

Typical negotiated rate. In Illinois, July 2026.

Insurers have agreed to pay about $15.85 for this service. The price depends on where it is billed: about $15.85 from a physician practice, and about $23.44 from a hospital or other facility. The two figures are alternatives, not parts of one bill.

These are rates insurers have negotiated with providers, not the amount a patient is billed. What you owe depends on your plan's deductible and coinsurance. Based on rates published by 7 insurance carriers under federal price transparency rules.

Where it's billed changes the price

Billed byTypicalRange
Physician practiceA doctor's office, clinic or independent provider$15.85$12.30 to $37.15
FacilityA hospital or hospital-owned outpatient department$23.44$18.62 to $26.92

How much rates vary

Facilitymedian $23 · 10th to 90th $19 to $27Professionalmedian $16 · 10th to 90th $11 to $44
$5.0$10.0$20.0$50.0$100.0$200.0facility $23professional $16

Distribution of negotiated rates across all payers (price axis is log-scale). Each curve is scaled to its own total: facility and professional rates are different services, shown together to compare where they cluster. Need provider-level prices or 24+ months of history? Contact us.

Rates by insurance carrier

Insurance Carrier
Aetna
Setting
Facility
Modifier
Global
Typical Low
$18.62
Median
$23.44
Typical High
$26.92
Aetna
Setting
Professional
Modifier
Global
Typical Low
$10.47
Median
$13.18
Typical High
$25.12
Aetna
Setting
Professional
Modifier
25 · Same-day visit
Typical Low
$21.38
Median
$21.38
Typical High
$28.18
Ambetter
Setting
Professional
Modifier
Global
Typical Low
$11.48
Median
$15.49
Typical High
$22.39
BCBS
Setting
Facility
Modifier
Global
Typical Low
$134.90
Median
$134.90
Typical High
$134.90
BCBS
Setting
Professional
Modifier
Global
Typical Low
$37.15
Median
$43.65
Typical High
$43.65
Cigna
Setting
Professional
Modifier
Global
Typical Low
$14.13
Median
$20.42
Typical High
$32.36
Hally Health
Setting
Professional
Modifier
Global
Typical Low
$14.13
Median
$24.55
Typical High
$48.98
Hally Health
Setting
Facility
Modifier
Global
Typical Low
$100.00
Median
$100.00
Typical High
$100.00
Hally Health
Setting
Professional
Modifier
Global
Typical Low
$15.14
Median
$15.85
Typical High
$19.95
Molina
Setting
Professional
Modifier
Global
Typical Low
$23.44
Median
$32.36
Typical High
$33.11
United
Setting
Facility
Modifier
Global
Typical Low
$10.96
Median
$15.85
Typical High
$19.50
United
Setting
Professional
Modifier
Global
Typical Low
$13.18
Median
$20.42
Typical High
$33.11

Where Illinois sits

The same service costs 2.2 times more in Minnesota than in Delaware. Every bar is a state, most expensive first. Pick one to see its carriers and full range.

Illinois $15.85 · 13th of 51
MN $26.92DE $12.02

Median negotiated rate in each state, from every insurer that publishes one. States where no insurer publishes a rate for this service are not shown.