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Brief Online Message-Based Doctor Visit

Illinois rates for HCPCS 99421

This is a brief, message-based check-in with a doctor or other qualified provider through a secure online patient portal, for an established patient with a new concern that doesn't require an in-person visit. It covers the shorter end of the time a provider spends addressing the concern over a multi-day period. Longer or more involved online exchanges are billed as a separate, more involved service.

Rates data updated October 2026.

How much does Brief Online Message-Based Doctor Visit cost?

$16.98

Typical negotiated rate. In Illinois, October 2026.

Insurers have agreed to pay about $16.98 for this service. The price depends on where it is billed: about $16.98 from a physician practice, and about $288 from a hospital or other facility.

These are rates insurers have negotiated with providers, not the amount a patient is billed. What you owe depends on your plan's deductible and coinsurance. Based on rates published by 7 insurance carriers under federal price transparency rules.

Prices by location type

Billed byTypicalRange
Physician practiceA doctor's office, clinic or independent provider$16.98$13.18 to $25.70
FacilityA hospital or hospital-owned outpatient department$288$12.59 to $417

How much rates vary

Facilitymedian $288 · 10th to 90th $11 to $631Professionalmedian $17 · 10th to 90th $11 to $44
$10$20$50$100$200$500facility $288professional $17

Distribution of negotiated rates across all payers (price axis is log-scale). Small sample; interpret with caution. Need provider-level prices or 24+ months of history? Contact us.

Rates by insurance carrier

Insurance Carrier
Aetna
Setting
Facility
Modifier
None
Typical Low
$9.12
Median
$10.96
Typical High
$22.91
Aetna
Setting
Professional
Modifier
None
Typical Low
$10.47
Median
$12.59
Typical High
$15.14
Ambetter
Setting
Professional
Modifier
None
Typical Low
$12.30
Median
$16.98
Typical High
$21.38
BCBS Illinois
Setting
Facility
Modifier
None
Typical Low
$165.96
Median
$354.81
Typical High
$707.95
BCBS Illinois
Setting
Professional
Modifier
None
Typical Low
$43.65
Median
$43.65
Typical High
$43.65
Cigna
Setting
Professional
Modifier
None
Typical Low
$15.49
Median
$17.78
Typical High
$25.70
Hally Health
Setting
Professional
Modifier
None
Typical Low
$13.49
Median
$18.20
Typical High
$40.74
Hally Health
Setting
Facility
Modifier
None
Typical Low
$100.00
Median
$100.00
Typical High
$100.00
Hally Health
Setting
Professional
Modifier
None
Typical Low
$15.14
Median
$15.85
Typical High
$19.95
Molina
Setting
Professional
Modifier
None
Typical Low
$33.11
Median
$33.11
Typical High
$33.11
United
Setting
Professional
Modifier
None
Typical Low
$13.18
Median
$16.22
Typical High
$25.12

Where Illinois sits

The same service costs 2.9 times more in Alaska than in Kentucky. Every bar is a state, most expensive first. Touch or drag across it to read any state, then open that state for its carriers and full range.

Illinois· 19th of 51

$16.98

AK $33.88KY $11.75

Median negotiated rate in each state, from every insurer that publishes one. States where no insurer publishes a rate for this service are not shown.