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Brief Online Message-Based Doctor Visit

Delaware rates for HCPCS 99421

This is a brief, message-based check-in with a doctor or other qualified provider through a secure online patient portal, for an established patient with a new concern that doesn't require an in-person visit. It covers the shorter end of the time a provider spends addressing the concern over a multi-day period. Longer or more involved online exchanges are billed as a separate, more involved service.

Rates data updated October 2026.

How much does Brief Online Message-Based Doctor Visit cost?

$12.88

Typical physician fee. In Delaware, October 2026.

Insurers have agreed to pay about $12.88 for this service. Most negotiated rates run $11.22 to $15.49.

These are rates insurers have negotiated with providers, not the amount a patient is billed. What you owe depends on your plan's deductible and coinsurance. Based on rates published by 4 insurance carriers under federal price transparency rules.

How much rates vary

Facilitymedian $12 · 10th to 90th $10 to $15Professionalmedian $13 · 10th to 90th $10 to $17
$10$20facility $12professional $13

Distribution of negotiated rates across all payers (price axis is log-scale). Small sample; interpret with caution. Need provider-level prices or 24+ months of history? Contact us.

Rates by insurance carrier

Insurance Carrier
Aetna
Setting
Facility
Modifier
None
Typical Low
$10.23
Median
$10.23
Typical High
$11.75
Aetna
Setting
Professional
Modifier
None
Typical Low
$10.23
Median
$11.75
Typical High
$15.14
Cigna
Setting
Facility
Modifier
None
Typical Low
$15.49
Median
$15.49
Typical High
$15.49
Cigna
Setting
Professional
Modifier
None
Typical Low
$13.18
Median
$15.49
Typical High
$19.05
Highmark BCBS
Setting
Professional
Modifier
None
Typical Low
$13.80
Median
$22.39
Typical High
$28.18
United
Setting
Professional
Modifier
None
Typical Low
$10.23
Median
$12.59
Typical High
$17.78

Where Delaware sits

The same service costs 2.9 times more in Alaska than in Kentucky. Every bar is a state, most expensive first. Touch or drag across it to read any state, then open that state for its carriers and full range.

Delaware· 45th of 51

$12.88

AK $33.88KY $11.75

Median negotiated rate in each state, from every insurer that publishes one. States where no insurer publishes a rate for this service are not shown.