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Brief Online Message-Based Doctor Visit

Colorado rates for HCPCS 99421

This is a brief, message-based check-in with a doctor or other qualified provider through a secure online patient portal, for an established patient with a new concern that doesn't require an in-person visit. It covers the shorter end of the time a provider spends addressing the concern over a multi-day period. Longer or more involved online exchanges are billed as a separate, more involved service.

Rates data updated October 2026.

How much does Brief Online Message-Based Doctor Visit cost?

$18.20

Typical negotiated rate. In Colorado, October 2026.

Insurers have agreed to pay about $18.20 for this service. The price depends on where it is billed: about $18.20 from a physician practice, and about $16.22 from a hospital or other facility.

These are rates insurers have negotiated with providers, not the amount a patient is billed. What you owe depends on your plan's deductible and coinsurance. Based on rates published by 7 insurance carriers under federal price transparency rules.

Prices by location type

Billed byTypicalRange
Physician practiceA doctor's office, clinic or independent provider$18.20$14.79 to $21.88
FacilityA hospital or hospital-owned outpatient department$16.22$13.49 to $19.95

How much rates vary

Facilitymedian $16 · 10th to 90th $11 to $22Professionalmedian $18 · 10th to 90th $12 to $27
$10$20facility $16professional $18

Distribution of negotiated rates across all payers (price axis is log-scale). Need provider-level prices or 24+ months of history? Contact us.

Rates by insurance carrier

Insurance Carrier
Aetna
Setting
Facility
Modifier
None
Typical Low
$11.22
Median
$11.22
Typical High
$13.49
Aetna
Setting
Professional
Modifier
None
Typical Low
$11.22
Median
$12.88
Typical High
$15.14
Anthem BCBS
Setting
Professional
Modifier
None
Typical Low
$14.79
Median
$19.95
Typical High
$29.51
Cigna
Setting
Professional
Modifier
None
Typical Low
$16.22
Median
$18.62
Typical High
$26.30
Denver HMP
Setting
Facility
Modifier
None
Typical Low
$11.22
Median
$16.22
Typical High
$21.88
Kaiser Permanente
Setting
Professional
Modifier
None
Typical Low
$13.18
Median
$19.50
Typical High
$27.54
Select Health
Setting
Facility
Modifier
None
Typical Low
$16.22
Median
$22.39
Typical High
$33.88
Select Health
Setting
Professional
Modifier
None
Typical Low
$10.47
Median
$14.45
Typical High
$19.05
United
Setting
Professional
Modifier
None
Typical Low
$13.80
Median
$17.38
Typical High
$25.12
1 more rate with less common billing modifiers

A modifier changes what was billed, for example a reduced or repeated service. Each of these modifiers carries under 10% of the published rates for this code. Modifier combinations, and modifiers with fewer than 30 rates for a carrier, are not listed.

Insurance Carrier
Kaiser Permanente
Setting
Professional
Modifier
HO · Master's level
Typical Low
$8.32
Median
$11.75
Typical High
$15.14

Where Colorado sits

The same service costs 2.9 times more in Alaska than in Kentucky. Every bar is a state, most expensive first. Touch or drag across it to read any state, then open that state for its carriers and full range.

Colorado· 18th of 51

$18.20

AK $33.88KY $11.75

Median negotiated rate in each state, from every insurer that publishes one. States where no insurer publishes a rate for this service are not shown.