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Brief Online Message-Based Doctor Visit

Arizona rates for HCPCS 99421

This is a brief, message-based check-in with a doctor or other qualified provider through a secure online patient portal, for an established patient with a new concern that doesn't require an in-person visit. It covers the shorter end of the time a provider spends addressing the concern over a multi-day period. Longer or more involved online exchanges are billed as a separate, more involved service.

Rates data updated October 2026.

How much does Brief Online Message-Based Doctor Visit cost?

$13.49

Typical physician fee. In Arizona, October 2026.

Insurers have agreed to pay about $13.49 for this service. Most negotiated rates run $11.48 to $17.38.

These are rates insurers have negotiated with providers, not the amount a patient is billed. What you owe depends on your plan's deductible and coinsurance. Based on rates published by 6 insurance carriers under federal price transparency rules.

How much rates vary

Facilitymedian $28 · 10th to 90th $10 to $68Professionalmedian $13 · 10th to 90th $10 to $81
$10$20$50$100facility $28professional $13

Distribution of negotiated rates across all payers (price axis is log-scale). Need provider-level prices or 24+ months of history? Contact us.

Rates by insurance carrier

Insurance Carrier
Aetna
Setting
Professional
Modifier
None
Typical Low
$9.77
Median
$11.48
Typical High
$14.79
Ambetter
Setting
Professional
Modifier
None
Typical Low
$15.49
Median
$15.49
Typical High
$15.49
BCBS Arizona
Setting
Facility
Modifier
None
Typical Low
$10.23
Median
$41.69
Typical High
$70.79
BCBS Arizona
Setting
Professional
Modifier
None
Typical Low
$9.55
Median
$12.02
Typical High
$15.49
Cigna
Setting
Professional
Modifier
None
Typical Low
$11.48
Median
$12.30
Typical High
$20.42
Medica
Setting
Facility
Modifier
None
Typical Low
$9.77
Median
$12.59
Typical High
$57.54
Medica
Setting
Professional
Modifier
None
Typical Low
$14.13
Median
$81.28
Typical High
$93.33
United
Setting
Professional
Modifier
None
Typical Low
$11.75
Median
$14.13
Typical High
$18.20
1 more rate with less common billing modifiers

A modifier changes what was billed, for example a reduced or repeated service. Each of these modifiers carries under 10% of the published rates for this code. Modifier combinations, and modifiers with fewer than 30 rates for a carrier, are not listed.

Insurance Carrier
Ambetter
Setting
Professional
Modifier
25 · Same-day visit
Typical Low
$13.80
Median
$13.80
Typical High
$13.80

Where Arizona sits

The same service costs 2.9 times more in Alaska than in Kentucky. Every bar is a state, most expensive first. Touch or drag across it to read any state, then open that state for its carriers and full range.

Arizona· 43rd of 51

$13.49

AK $33.88KY $11.75

Median negotiated rate in each state, from every insurer that publishes one. States where no insurer publishes a rate for this service are not shown.