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Office Visit, New Patient (Moderate Complexity)

Massachusetts rates for HCPCS 99204

An initial appointment with a doctor or provider the patient has not seen before, involving a moderate level of medical decision-making, such as reviewing several health concerns or evaluating a condition that needs a closer look. First visits like this typically involve more time than a follow-up because the provider is building a full picture of the patient's health history for the first time. It reflects a meaningful step up in complexity from the most basic new-patient visit.

Rates data updated October 2026.

How much does Office Visit, New Patient (Moderate Complexity) cost?

$209

Typical negotiated rate. In Massachusetts, October 2026.

Insurers have agreed to pay about $209 for this service. The price depends on where it is billed: about $209 from a physician practice, and about $158 from a hospital or other facility.

These are rates insurers have negotiated with providers, not the amount a patient is billed. What you owe depends on your plan's deductible and coinsurance. Based on rates published by 11 insurance carriers under federal price transparency rules.

Prices by location type

Billed byTypicalRange
Physician practiceA doctor's office, clinic or independent provider$209$162 to $347
FacilityA hospital or hospital-owned outpatient department$158$95.50 to $204

How much rates vary

Facilitymedian $158 · 10th to 90th $79 to $339Professionalmedian $209 · 10th to 90th $129 to $513
$100$200$500$1K$2K$5Kfacility $158professional $209

Distribution of negotiated rates across all payers (price axis is log-scale). Need provider-level prices or 24+ months of history? Contact us.

Rates by insurance carrier

Insurance Carrier
Aetna
Setting
Facility
Modifier
None
Typical Low
$125.89
Median
$162.18
Typical High
$239.88
Aetna
Setting
Professional
Modifier
None
Typical Low
$125.89
Median
$181.97
Typical High
$288.40
AllWays Health Partners
Setting
Facility
Modifier
None
Typical Low
$120.23
Median
$131.83
Typical High
$389.05
AllWays Health Partners
Setting
Professional
Modifier
None
Typical Low
$141.25
Median
$295.12
Typical High
$1,047.13
AllWays Health Partners
Setting
Professional
Modifier
25 · Same-day visit
Typical Low
$70.79
Median
$138.04
Typical High
$239.88
BCBS Massachusetts
Setting
Facility
Modifier
None
Typical Low
$128.82
Median
$302.00
Typical High
$407.38
BCBS Massachusetts
Setting
Professional
Modifier
None
Typical Low
$128.82
Median
$204.17
Typical High
$346.74
Cigna
Setting
Facility
Modifier
None
Typical Low
$151.36
Median
$199.53
Typical High
$223.87
Cigna
Setting
Professional
Modifier
None
Typical Low
$147.91
Median
$190.55
Typical High
$363.08
Fallon Health
Setting
Facility
Modifier
None
Typical Low
$70.79
Median
$109.65
Typical High
$190.55
Fallon Health
Setting
Professional
Modifier
None
Typical Low
$117.49
Median
$181.97
Typical High
$302.00
Harvard Pilgrim
Setting
Professional
Modifier
None
Typical Low
$141.25
Median
$263.03
Typical High
$489.78
Health New England
Setting
Facility
Modifier
None
Typical Low
$177.83
Median
$199.53
Typical High
$501.19
Health New England
Setting
Professional
Modifier
None
Typical Low
$234.42
Median
$416.87
Typical High
$1,230.27
Mass General Brigham
Setting
Facility
Modifier
None
Typical Low
$120.23
Median
$131.83
Typical High
$389.05
Mass General Brigham
Setting
Professional
Modifier
None
Typical Low
$141.25
Median
$295.12
Typical High
$1,047.13
Mass General Brigham
Setting
Professional
Modifier
25 · Same-day visit
Typical Low
$70.79
Median
$138.04
Typical High
$239.88
Tufts
Setting
Facility
Modifier
None
Typical Low
$37.15
Median
$102.33
Typical High
$489.78
Tufts
Setting
Professional
Modifier
None
Typical Low
$102.33
Median
$162.18
Typical High
$316.23
United
Setting
Professional
Modifier
None
Typical Low
$128.82
Median
$199.53
Typical High
$446.68
Well Sense
Setting
Facility
Modifier
None
Typical Low
$109.65
Median
$158.49
Typical High
$251.19
Well Sense
Setting
Professional
Modifier
None
Typical Low
$87.10
Median
$87.10
Typical High
$104.71
21 more rates with less common billing modifiers

A modifier changes what was billed, for example a reduced or repeated service. Each of these modifiers carries under 10% of the published rates for this code. Modifier combinations, and modifiers with fewer than 30 rates for a carrier, are not listed.

Insurance Carrier
Aetna
Setting
Professional
Modifier
52 · Reduced service
Typical Low
$63.10
Median
$77.62
Typical High
$83.18
Aetna
Setting
Professional
Modifier
55 · Aftercare only
Typical Low
$18.62
Median
$23.44
Typical High
$24.55
Aetna
Setting
Professional
Modifier
56 · Pre-op care only
Typical Low
$12.59
Median
$15.49
Typical High
$16.60
BCBS Massachusetts
Setting
Professional
Modifier
52 · Reduced service
Typical Low
$102.33
Median
$151.36
Typical High
$229.09
BCBS Massachusetts
Setting
Professional
Modifier
53 · Discontinued
Typical Low
$43.65
Median
$69.18
Typical High
$134.90
BCBS Massachusetts
Setting
Professional
Modifier
80 · Assistant surgeon
Typical Low
$27.54
Median
$39.81
Typical High
$63.10
BCBS Massachusetts
Setting
Professional
Modifier
AS · PA/NP assist
Typical Low
$32.36
Median
$56.23
Typical High
$74.13
Fallon Health
Setting
Facility
Modifier
SA · Nurse practitioner
Typical Low
$131.83
Median
$169.82
Typical High
$234.42
Fallon Health
Setting
Facility
Modifier
TD · Registered nurse
Typical Low
$169.82
Median
$169.82
Typical High
$181.97
Fallon Health
Setting
Facility
Modifier
U6 · State-defined
Typical Low
$154.88
Median
$199.53
Typical High
$269.15
Fallon Health
Setting
Facility
Modifier
UG · Afternoon
Typical Low
$162.18
Median
$162.18
Typical High
$190.55
Fallon Health
Setting
Professional
Modifier
SA · Nurse practitioner
Typical Low
$169.82
Median
$169.82
Typical High
$181.97
Fallon Health
Setting
Professional
Modifier
TD · Registered nurse
Typical Low
$169.82
Median
$181.97
Typical High
$181.97
Fallon Health
Setting
Professional
Modifier
U6 · State-defined
Typical Low
$199.53
Median
$199.53
Typical High
$213.80
Fallon Health
Setting
Professional
Modifier
UG · Afternoon
Typical Low
$162.18
Median
$162.18
Typical High
$162.18
Well Sense
Setting
Facility
Modifier
SA · Nurse practitioner
Typical Low
$131.83
Median
$165.96
Typical High
$309.03
Well Sense
Setting
Facility
Modifier
U4 · State-defined
Typical Low
$218.78
Median
$309.03
Typical High
$524.81
Well Sense
Setting
Facility
Modifier
U6 · State-defined
Typical Low
$131.83
Median
$186.21
Typical High
$316.23
Well Sense
Setting
Facility
Modifier
UG · Afternoon
Typical Low
$138.04
Median
$194.98
Typical High
$338.84
Well Sense
Setting
Professional
Modifier
GF · Non-physician, rural hospital
Typical Low
$77.62
Median
$77.62
Typical High
$93.33
Well Sense
Setting
Professional
Modifier
U4 · State-defined
Typical Low
$257.04
Median
$257.04
Typical High
$309.03

Where Massachusetts sits

The same service costs 2.3 times more in Alaska than in Alabama. Every bar is a state, most expensive first. Touch or drag across it to read any state, then open that state for its carriers and full range.

Massachusetts· 10th of 51

$209

AK $263AL $115

Median negotiated rate in each state, from every insurer that publishes one. States where no insurer publishes a rate for this service are not shown.